Baggage Factory Reviews

Quality Products: Baggage Factory offers a wide range of travel bags, luggage cases, and travel accessories.

Warranty: The company provides a limited warranty for defective products, ensuring repair or replacement at no charge.

Free Shipping: Free shipping is available on all UK mainland orders.

Poor Wages: Employees report low wages.

Lack of Support: There is a lack of support from management and colleagues.

Unhelpful Team: The team is often described as unhelpful, especially when dealing with difficult customers.

Poor Quality Stock: Some employees mention receiving poor quality stock.

Unclear Procedures: There are issues with unclear health and safety procedures, refunds, and discipline.